• Privacy Policy

Privacy Policy

General Information

Our Company and affiliates (collectively, the “Double A”) respect the privacy of our customers, business partners and employees. We recognize the need for appropriate protections and management of your personal information that you provide to us. Double A has therefore established this Privacy Policy to assist you to understand what information we collect and how that information is used.

What personal information does Double A collect?

Personal Information is information that can be used to identify or contact a specific individual, including, but not limited to, a name, address, telephone number or email address. Double A may collect certain personal information from customers, business partners, employees and candidates for employment. During entering into this web site, you are consenting to our use of your personal information as set out in this Privacy Policy and Terms and Conditions of this web site. Please do not send us any personal information if you do not intend that information to be used by us in this manner.

How does Double A use personal information?

Double A will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you redeem, and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. Personal information collected online may be combined with information you provide to Double A through other sources such as trade shows or seminars.

Double A may disclose your personal information with third parties with regard to your requests for products or services or product evaluations. Also, we may on occasion allow selected partners to send you special offers in blind mailings. Generally, you will be given the opportunity to opt out of having your personal information disclosed to these third parties. However, if you request information on any of our products/services, Double A may provide your information to third party distributors and resellers who may subsequently contact you directly to purchase such products/services.

Except as provided in this Statement, Double A does not use your personal information for a purpose other than the stated purpose for which such information is collected.

Personal information given to Double A may be transferred across state and country borders for data consolidation, storage and simplified information management throughout our worldwide properties.

We established a global network comprised of offices, data centers, trusted marketing partners, service providers, customer contact centers, and trained associates around the globe. The nature of our business and our operations require us to transfer your personal information to other group companies, centers of operations, data centers, or service providers that may be located in countries outside of your own.

With whom does Double A disclose personal information?

Double A may contract with third parties, who are service providers and/or suppliers, to deliver complete products, services and customer solutions. Double A may disclose your personal information with its service providers and suppliers for the sole purpose and only to the extent needed to support the customers’ business needs. Service providers and suppliers are required to keep confidential the personal information received from Double A and may not use it for any purpose other than as originally

intended. We will, nevertheless, not sell or provide your personal information to other third parties unless otherwise provided herein.

Third parties receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement.

Except as provided above, Double A will not disclose personal information with any other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law.

Choice and Consent

Double A does not require that you have to provide Double A with personal information. The decision to provide personal information is voluntary. If you do not wish to provide the personal information requested, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.

Except as expressly stated otherwise in this Privacy Statement, you may opt out of having your personal information disclosed to third parties as described in this Privacy Statement by notifying Double A in writing of your desire to do so.

Intellectual Property Rights

We (or our affiliate or our suppliers or third parties who have granted us permission to reproduce their material on this web site) own all intellectual property rights in the content and this web site. If you need the third party’s software to use this web site, you agree to obtain a license of such software at your own expense.

Access to and accuracy of your information

Double A strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain data accuracy. To ensure that your personal information is accurate and up to date, we encourage you to contact us to update your information. In communication with you, we will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. Please note that in an effort to protect your privacy and security from any unauthorized disclosure of your personal information, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.

If, upon review, you wish to deactivate your profile, or update your personal information, we will endeavor to do so in a timely manner. Occasionally, information that you request to be removed will be retained in certain files for a period of time in order to properly resolve disputes or to troubleshoot problems. In addition, some types of information may be stored indefinitely on "back up" systems or within log files due to technical constraints, or financial or legal requirements. Therefore, you should not always expect that all of your personal information would be completely removed from our databases in response to your request for deactivation.

In addition, we may suspend, modify or discontinue this web site, temporarily or permanently, at any time without notice. Any of the material on our web site may be out of date at any given time, and we are under no obligation to update such material

Security of Personal Information

We will reasonably take necessary step to ensure that your personal information is securely treated. To protect the privacy of any personal information you may have provided, Double A employs industry-standard controls including physical access controls, Internet firewalls, intrusion detection, and network monitoring. However, by the nature of internet access, any transmission cannot absolutely be secured even if we do this with the reasonable effort to protect your personal information. Consequently any transmission throughout the internet is at your risk. While we receive your personal information, we will use necessary procedures and securities to prevent the unauthorized access.

Some of our services are offered and/or supported in cooperation with Advance Agro Public Company Limited, its affiliates, its subsidiaries or its agents. Consequently the personal information collected on this web site may be stored and processed in any other country that Double A (1991) Public Company Limited, its affiliates, its subsidiaries or its agents maintain facilities, and by using this web site. You are consenting to transfer any such information outside your country to said companies

We may from time to time hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mail outs, providing customer support, hosting web site, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information that they need. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Other Information/Logging and Cookies

By accessing, browsing and/or using this web site, you acknowledge that our Company collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Double A Point Collection web site, the files visited, the time spent in each file, and the time and date of each visit.

Double A also uses cookies on some of its web sites. Cookies are identifiers that can be sent from a web site via your browser to be placed on your computer hard drive. Thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. The information collected from the use of cookies is used and analyzed to improve Double A Point Collection's web sites and our services to you as well as to personalize your web-browsing experience.

However, you may choose not to receive a cookie file by enabling your web browser to refuse cookies. For example, you can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. The procedure for refusal of cookies may vary for different software products. Please check with your internet browser software help or your software supplier if you wish to refuse the cookies.

Links to Non-Double A Web Sites and Third Parties

The Double A web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the Double A web site. Double A does not control those sites or their own privacy practices, data collection practices and security measures, which differ from Double A’s. We do not endorse or make any representations about third party web sites. We are not responsible or liable for any content presented by or contained within any independent web site, including, but not limited to, any advertising claims or marketing practices. The personal data you choose to give to unrelated third parties is not covered by the Double A Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with Double A; that sharing is governed by that third party company's privacy policy.


Double A will engage in periodic self-assessment to verify that it continues to be in compliance with this Privacy Statement.

Contact Information

If you have any questions regarding the Privacy Statement or believe that the privacy of your personal information has not been respected, you may submit a complaint by e-mail and send to us at ‘contact us’ in our web site.

Changes to this Statement

Double A may review and update this Statement at any time without an advance notice. Please sporadically check this matter to update yourself of any change.